AOS Staffing

Patient Services Representative

Saint Louis, MO - Full Time

AOS Staffing is looking for a Patient Service Representative. This person will work to support the daily administration needs of the hospital. 


The Medical Office Authorization & Scheduling Specialist is responsible for supporting a multi-provider medical practice by managing prior authorizations, referrals, scheduling, and high-volume patient communications. This role serves as a key liaison between patients, providers, insurance companies, and internal staff to ensure timely access to care, accurate documentation, and efficient daily operations. The position supports a 12-provider practice specializing in Internal Medicine, Family Medicine, and Sleep Medicine.

Pay: $17-20 based on experience
Hours: Monday-Friday 8:00am-4:30 pm

Knowledge, Skills, and Abilities

  • Strong knowledge of medical office workflows and insurance processes.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and accuracy in documentation.
  • Ability to work collaboratively with providers, staff, and external partners.



Education and Experience

  • High school diploma or equivalent required.
  • Preferred experience with Epic EMR; candidates with experience using other EMR systems will be considered.
  • Experience with prior authorizations and insurance verification required.
  • Minimum of 6–12 months of experience in a call center or high-volume phone environment, preferably within a healthcare setting.
Requirements
-2 Professional Reference letters from Supervisor within the past 2 years
-Drug Screen
-7 year background check
-TB test
-Provide Proof of all vaccinations: 
Tdap
Flu
MMR Vaccination/Titer
Hep B/Titer
Varicella
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